SellerCentral Email Inbox
Overview
The Email Inbox system provides a centralized way to manage various types of communications related to your Amazon business. This includes support tickets, buyer messages, and invoices, all routed through specialized email addresses.
Email Types
The system supports several types of email communications:
- Support Tickets: For handling customer support inquiries
- Buyer Messages: Direct communications from Amazon customers
- Invoices: For processing vendor invoices and financial documents
How It Works
Each business or account is assigned dedicated email addresses for different communication types. These emails automatically route messages to the appropriate section in your dashboard, allowing for organized and efficient communication management.
Setup Instructions
- Copy your dedicated email addresses from the Email Inbox section
- Add these addresses to the appropriate notification settings in Amazon Seller Central
- For buyer messages, add your routing email to SellerCentral notifications
Benefits
- Centralized Management: All communications in one place
- Automatic Routing: Messages are sorted by type
- Seamless Integration: Works directly with Amazon Seller Central
- Improved Response Time: Quickly identify and respond to important messages